The concept

One user.
One timeline.

Messaging, session replay, analytics and automation usually live in four tools that never talk to each other. Scroll to follow one customer — and watch everything land in one place.

01 / 11

It starts with a stranger.

A visitor lands on your product. One script tag, and Hacktionbase is already listening — no form, no login, no extra tool.

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Customer timelineLIVE
Anonymous visitor #4821
Lyon, FR · Chrome · desktop
ANONYMOUS
Events
2
Replays
0
Conversations
0
  • PAGE VIEW0:01
    Viewed /
    auto-tracked
  • SESSION0:00
    Session started
    Lyon, FR · Chrome · desktop

Track. Understand. Act.

01

Track

One SDK captures page views, custom events, errors and replays — anonymous first, merged on identify().

02

Understand

Every signal lands on one profile: the replay next to the error, the conversation next to the replay, tickets opened with full context, segments that update in real time.

03

Act

Workflows and chat triggers react to what just happened: in-app messages, actions offered right in the chat, signed webhooks into your product.

See your own customers this way.

Install the SDK in under 10 minutes and watch your first timelines build up live.

We usually reply within a few hours.